If you’re thinking of replacing your boiler and are looking for some of the best boiler installers in the UK, you’re probably weighing up Heatable vs BOXT. But which one gives you the best deal?

Heatable and BOXT are are two names that dominate the UK market. Both offer quick quotes, next-day installation, and feature five-star customer reviews. Choosing the right installer is vital since you’ll rely on them for warmth, hot water, and support when things go wrong.

Legal requirements also mandate boiler installers to be Gas Safe registered to ensure the work is carried out competently and safely, thereby reducing the risk of hazards and ensuring your system operates efficiently.

To avoid just guessing based on slick websites and ads when comparing Heatable vs BOXT, you should compare real pricing, warranty differences, installation times, energy efficiency, and aftercare. This ensures you make the smartest choice for your home, wallet, and peace of mind.

Quick Takeaways on Heatable vs BOXT:

• Heatable offers lower starting prices (from £1,500) and up to 12-year warranties on select boilers.
• BOXT starts from £1,690, with many installs including a free Hive smart thermostat.
• Both provide next-day installation depending on location and booking time.
• Heatable is a Which? Trusted Trader with an excellent rating of 4.8 on Trustpilot.
• BOXT offers more smart home integration and a wider boiler brand selection.
• Heatable is ideal for simplicity, price transparency, and long-term cover.
• BOXT suits tech-savvy buyers who want smart controls and configuration options.
• To get an accurate quote for a new boiler, you can start your application with Which? approved boiler installers Heatable here.

Heatable vs BOXT Trust, Reviews and Reputation: What Are Real Customers Saying?

When comparing Heatable vs BOXT, trust is often the deciding factor. After all, a boiler is a long-term investment and you want to know the company behind it will deliver not just the product, but reliable service and aftercare.

Heatable: Trusted Trader with Thousands of Reviews

Heatable holds a significant edge when it comes to trust signals. It’s officially endorsed by Which? Trusted Traders, one of the UK’s most respected consumer organisations. This accreditation isn’t handed out lightly—it requires verified customer feedback, financial health checks, and ongoing performance monitoring.

It makes Heatable the very first online boiler installation service in the country to become a Which? Trusted Trader, signifying the company has undergone rigorous assessment that ensures they meet high standards across heating and renewable installations, customer service and business practices. 

Heatable also has over 11,900 reviews and an excellent rating of 4.8 on Trustpilot, showing it has built a strong reputation for reliability, affordability, and friendly service. Many reviewers praise how easy it is to book online, how quick the installations are, and how clear the upfront pricing feels.

BOXT: Strong Ratings, Backed by Bosch

BOXT is no slouch either. It has more than 44,900 reviews and an excellent rating of 4.8 on Trustpilot, and is championed by Worcester Bosch, one of the most trusted boiler manufacturers in the UK. That brand partnership gives it a sense of prestige and technical credibility.

BOXT is alsoTrustMark registered, meaning they’ve been thoroughly vetted to meet required standards and have made a commitment to good customer service. They’re also accredited by the National Association of Professional Inspectors and Testers (NAPIT), which is Government-approved and UKAS accredited.

However, BOXT doesn’t currently hold Which? Trusted Trader status. While that doesn’t make it any less capable, some customers may find the lack of an independent consumer trust seal a minor drawback, especially when comparing two closely matched options.

Verdict: If third-party trust badges and transparency matter to you, Heatable takes a slight lead. If accreditations and Bosch affiliation win you over, BOXT makes a compelling case.

Heatable vs BOXT Boiler Range and Pricing: Who Offers More Value?

One of the biggest differences between Heatable vs BOXT comes down to their boiler selection and how much you’ll actually pay. While both promise competitive pricing, their approach to product choice, and how they quote, isn’t quite the same.

Heatable: Simple, Streamlined, Budget-Friendly

Heatable partners primarily with Worcester Bosch and Viessmann, offering a curated range of high-efficiency combi, system, and regular boilers. Instead of overwhelming you with dozens of options, Heatable keeps the process lean and intuitive. After filling out a short online form, you’ll be shown the most suitable and reliable boilers based on your home’s size, heating needs, and budget.

Pricing is one of Heatable’s strongest selling points. With new boiler installations starting from around £1,500, it’s designed to appeal to homeowners looking for affordability without compromising on quality. Best of all, the price you see online is the price you pay, no hidden extras, no last-minute upsells.

BOXT: Wider Product Choice, Premium Price Tag

BOXT also leans heavily on Worcester Bosch boilers but adds more variety, including Ideal and Vaillant models. The platform allows more flexibility in selecting exact models, customising add-ons, and tweaking installation preferences.

That broader selection can be helpful for boiler-savvy customers, but it also comes with a higher price range. BOXT installs typically start at £1,690 (depending on the boiler and optional extras), with no hidden charges. While the site is transparent about costs, extras like smart controls, filters, or extended warranties can nudge the price up fast.

Verdict: If you want simple, low-cost options with clear pricing, Heatable is hard to beat. If you prefer a larger selection and brand flexibility, BOXT gives you more to play with—but you’ll likely pay more for the privilege.

Heatable vs BOXT Installation Speed and Aftercare: Who’s More Reliable When It Counts?

When your boiler breaks down in the middle of winter, price and brand take a back seat to one urgent question: How fast can they install a new one? In the Heatable vs BOXT debate, speed and service make a serious difference, especially when your heating and hot water are on the line.

Heatable: Fast, Friendly, and Frequently Next-Day

Heatable is known for its next-day installation service, even during peak heating season. If you complete their online survey before midday, there’s a strong chance an engineer will be available the very next day. Their system is built for speed: the online quote takes just 90 seconds, and everything from scheduling to payment can be handled digitally.

Customers often report that Heatable’s engineers are punctual, polite, and tidy, with many installations completed within a half-day.

“On time exactly as stated. Great workmanship. Left clean and tidy. Highly recommended” – Trustpilot.

Support doesn’t stop at the door either. Heatable offers helpful aftercare, accessible customer service, and strong warranty support if anything goes wrong later.

BOXT: Rapid Service With Real-Time Availability

BOXT matches Heatable in speed, with next working day installation offered on a wide range of boilers, provided you book before 3pm. What sets BOXT apart is its real-time engineer availability checker. You can enter your postcode and instantly see which installation slots are open, which adds a nice layer of transparency and flexibility.

Aftercare is backed by a partnership with Worcester Bosch, which gives BOXT strong technical support. They also offer live chat, customer service via WhatsApp, and an extensive help section online. Their ongoing support model is digitally savvy and responsive, though some reviewers mention longer response times for complex issues.

Customer feedback for BOXT consistently highlights convenience, speed, and transparent pricing.

“Really simple to deal with BOXT options to have on finance, boiler fitted next day Sean and his workmate arrived on time , they were polite and respectful of my home, explained what they were doing and left minimal mess” – Trustpilot.

Verdict: In terms of installation speed, both Heatable and BOXT offer rapid next-day installs—but Heatable gets high marks for its simplicity and smooth service experience, while BOXT’s live scheduling system and smart customer support tools give it an edge in flexibility.

Energy Efficiency and Smart Controls: Who Helps You Save More in the Long Run?

Choosing between Heatable vs BOXT isn’t just about getting a boiler installed quickly—it’s about how efficiently that boiler runs and whether it works with your home’s smart tech. A-rated energy performance is the baseline these days. The question is: who makes it easier to actually lower your bills?

Heatable: High Efficiency Without the Fuss

Heatable’s focus is on simplicity and savings. They install top-tier brands like Worcester Bosch and Viessmann, which consistently achieve A-rated efficiency, meaning over 90% of the fuel is converted into usable heat. This level of performance can noticeably reduce monthly energy bills, especially if you’re upgrading from an older boiler.

Smart controls are available as optional upgrades, allowing customers to add a Hive or Nest thermostat to their package if they choose. However, it’s not automatically included in the base price. That said, many customers appreciate the straightforward approach—get the boiler you need, and only add extras if you want them.

BOXT: Smart Heating as Standard

BOXT leans into smart home integration more aggressively. Many of their installations include a free Hive smart thermostat as part of the deal, and they highlight their compatibility with other smart controls during the quoting process. It’s a major plus if you’re looking to monitor or adjust heating remotely.

Efficiency-wise, BOXT matches Heatable with a range of A-rated boilers from brands like Worcester Bosch, Ideal, and Vaillant. Their online configurator also makes it easy to add things like zone control or weather compensation features, giving you a bit more flexibility if you want a future-proof system.

Verdict: If you’re after a simple, efficient boiler with the option to add smart features, Heatable gets the job done without overcomplicating the process. If you want built-in smart controls and broader compatibility with connected home tech, BOXT is the more tech-forward choice.

Heatable vs BOXT Warranty Coverage and Hidden Costs: Who Offers Better Long-Term Protection?

When comparing Heatable vs BOXT, the upfront quote is only part of the picture. What really matters is what’s covered after installation, and whether the price you’re shown is truly the price you pay.

Heatable: Longer Warranties, Fewer Surprises

Heatable offers some of the longest warranties available in the UK, with up to 12 years of cover on selected Worcester Bosch and Viessmann models. These extended warranties often come bundled with the installation at no extra charge, especially if you choose a popular mid-range boiler.

That makes Heatable appealing for anyone who wants maximum long-term protection without negotiating or paying for extra cover. Their quotes are also clear and all-inclusive. The price includes VAT, installation, and necessary fittings, so what you see online is usually what you pay on the day.

BOXT: Competitive Coverage, More Variables

BOXT typically offers 7 to 10-year warranties, depending on the boiler brand and model selected. While some installations do reach the 10-year mark, not all models qualify automatically. Extending the warranty may require choosing certain accessories, like a magnetic filter or specific thermostat brand.

Their pricing is still transparent, but BOXT gives customers more control over configuration, which can also lead to more add-on costs. Want a longer warranty? You may need to select additional components. Want a premium control system? Expect the price to increase. The flexibility is great, but it does mean costs can climb.

Verdict: If you want the longest warranty with minimal effort, Heatable takes the lead. Their 12-year cover on select models is industry-leading and typically included by default. BOXT still offers solid protection, but warranty terms depend more heavily on which boiler and accessories you choose.

Final Verdict: Heatable vs BOXT—Which One Should You Choose?

Both Heatable and BOXT have carved out loyal followings in the UK boiler market, and for good reason. They’re fast, highly rated, and competitively priced. However, they’re not the same, and which one’s best for you depends on what matters most.

Heatable vs BOXT: Quick Comparison

Feature	Heatable	BOXT
Starting Price	From ~£1,500 (all-in quote)	From £1,690 (standard combi install)
Boiler Brands Offered	Worcester Bosch, Viessmann	Worcester Bosch, Ideal, Vaillant
Warranty Length	Up to 12 years on select models	7–10 years (brand/model dependent)
Smart Thermostat	Optional (Hive, Nest available)	Often included (Hive or Google Nest)
Efficiency Ratings	A-rated (90–94%)	A-rated (90+%)
Installation Speed	Next-day installation (if booked early)	Next working day in most areas
Aftercare & Support	Strong post-install support, clean handover	Smart live chat, real-time install tracker
Customisation	Streamlined selection, minimal extras	Highly customisable (extras can add cost)
Trust Signal	Which? Trusted Trader, excellent 4.8 star rating on Trustpilot	Backed by Bosch, TrustMark registered, accredited by NAPIT

Choose Heatable if you want:

• Longer warranties (up to 12 years on select models) included in the price
• Simple, budget-friendly quotes with no unexpected extras
• A streamlined, no-fuss experience from quote to install
• Strong Which? Trusted Trader endorsement and thousands of five-star reviews

Heatable is ideal for homeowners who value clarity, low cost, and long-term peace of mind. If you don’t need lots of customisation and just want a high-efficiency boiler installed quickly and professionally, this route will serve you well.

Choose BOXT if you want:

• A wider range of boilers and smart add-ons to choose from
• A strong tech-forward approach with smart thermostats often included
• Real-time scheduling with next-day installs in many postcodes
• Backing from big names like Worcester Bosch and Google Nest

BOXT suits homeowners who want more control, more customisation, and smart home compatibility built in. If you’re upgrading an entire heating system and want every feature dialled in, BOXT gives you the tools to do it.

Whichever you choose, you’ll be getting a reliable boiler from a top-rated installer, just make sure you pick the one that aligns with your home, lifestyle, and future energy goals.

Heatable vs BOXT Summary: Which Boiler Installer Is Right for You?

Choosing between Heatable vs BOXT ultimately comes down to your priorities. Heatable appeals to homeowners who want a smooth, affordable experience with clear pricing and generous warranty coverage built into the deal. Its streamlined process, up to 12-year warranties on selected models, and strong customer reputation make it an excellent choice for those who value simplicity and long-term peace of mind.

BOXT, on the other hand, suits those who prefer flexibility, technology, and control over the finer details. From real-time scheduling and smart thermostat integration to a broader range of boiler brands and add-ons, BOXT is built for buyers who want a more customisable, connected heating system.

Both companies offer fast installations, highly efficient boilers, and strong customer support. Whichever route you take, you’re choosing a reliable service with a track record of delivering on its promises. The best next step? Get a quote from each and see which one fits your home, budget, and preferences best.

FAQs on Heatable vs BOXT

Is Heatable a Reputable Company?

Yes. Heatable is a Which? Trusted Trader, a designation awarded to businesses that meet high standards for customer service, transparency, and performance. It has over 11,000 reviews on platforms like Trustpilot and Reviews.io. Many customers praise the ease of use, quick installation, and professional service.

What Is the Warranty on Heatable Installation?

Heatable offers up to 12 years of warranty cover on selected boilers, including models from Worcester Bosch and Viessmann. The exact length depends on the boiler chosen but often includes parts and labour as standard, with no extra cost for extended protection.

What Is the Warranty on a BOXT Boiler?

BOXT typically offers warranties between 7 and 10 years, depending on the boiler model and manufacturer. Some extended warranties may require you to install optional accessories like magnetic filters at the same time.

Does BOXT Include a Smart Thermostat?

In many cases, yes. BOXT often includes a free Hive smart thermostat with new boiler installations, particularly with Worcester Bosch combi boilers. Other smart home integrations, like Nest, may also be available depending on the package selected.

Does Hetable and BOXT Install Boilers the Next Day?

Yes. Both Heatable and BOXT offer next-day installation, depending on your location and the time you book. BOXT provides a real-time calendar to check local engineer availability, while Heatable focuses on rapid response for early bookings.

Which Is Cheaper between Heatable and BOXT?

Heatable generally comes in slightly cheaper, with installations starting around £1,500. BOXT also has a lower starting price from £1,690, but add-ons and smart upgrades can increase the final total more quickly.

Sources and References

Health and Safety Executive – Gas Safe Register

Which? – Heatable

Trustpilot – Heatable

Truspilot – BOXT

TrustMark – BOXT

Heatable – New Boiler Costs 2025: Save More with Our Price Guide

BOXT – Get a new boiler installed from £1,690